Context
While Ambient supports documentation and patient engagement, nurses still struggle to recall requirements and avoid omissions without clear references.
Ambient records patient conversations directly into the chart, reducing workstation use, but limits nurses’ access to reference information during interactions.
Current Workflow of a General Nurse Performing a Head-to-toe Assessment
Solutions
Due to confidentiality, original designs are replaced with simplified drawings.
Revised Workflow
Real-time AI based voice activated screen.
The AI understands which items the nurse is currently assessing and displays only the relevant information on the screen. This allows nurses to receive assessment support through displayed keywords, even when they are away from the workstation while interacting with patients.
Layout
Reinterpreting layouts that users are already familiar with.
By referencing the layout of Hyperspace, which nurses currently use for documentation, I designed the structure to align with their mental model and ensure that information could be easily understood even from a distance.
Contextual Data Display
Display contextual data most referenced in assessments.
By analyzing the speech between nurses and patients during assessments, the system identifies the context and displays last filed value along with other closely related assessments(items), which are most frequently referenced in assessments.
Timely Reminders
Prevents missed documentation in assessment.
Instead of having to recall them, essential documentation items to be assessed during the shift can be quickly identified through icons, helping nurses review them before leaving their station.
Takeaways
Design while adhering to the existing design system.
Followed the existing design system to maintain visual and interaction consistency, adapting components as needed to address unique requirements of the project while ensuring efficiency in design and development handoff.
Break down complex problems with systematic research into actionable design solutions.
Led user research in a complex healthcare domain, actively engaging engineers and other team members throughout the process. Facilitated continuous discussions to build a shared understanding of user problems, systematically breaking down complex issues and turning insights into actionable design solutions that drove informed design decisions.
